Once you have decided to trial hearing aids, you will be given a quotation for the aids that you have selected. If you accept the quotation, the hearing aids will be ordered by the audiologist and a fitting appointment arranged.
The fitting appointment usually takes about 45 minutes to an hour. First, the aids will be programmed via a computer, to suit your specific hearing needs, and their performance tested and fine-tuned in a number of ways. You will then be shown how to use and look after the hearing aids and can practice putting them on your ears. After the first fitting appointment, you will have a series of follow-up appointments, where you will report how you are progressing and if you have encountered any problems. Often adjustments are made at this stage and sometimes, a different model of hearing aid will be trialled.
Independent audiologists value your feedback while you are trialling your hearing aids, so the very best solution can be found to meet your needs. It is very important while you have hearing aids on trial that your audiologist works with you to ‘get it right’. It can be helpful to bring a friend or family member with you, and to keep brief notes of how the aids are going between appointments.
Further annual follow-ups will be arranged by your audiologist, so any changes in your hearing loss can be compensated for with adjustments to your hearing aids.
After-sales care and service is a very important part of the purchase of hearing aids from any IANZ clinic.